Springy

Support

Email support@springyapp.com. We reply within a few days.

Restore a subscription

Settings (gear on Today) › Subscription › Restore purchases, or the Restore link on the plans screen.

Cancel or change your plan

Settings › Subscription › Manage subscription, or iPhone Settings › your name › Subscriptions.

Delete your data

Settings › Delete my data. This removes your history, Scores, run log and settings from your iPhone. It does not cancel a subscription.

Runs not showing up

Open the Health app › Sharing › Apps › Springy and check that workouts are allowed. Make sure your watch app saves workouts to Apple Health. Springy picks up runs when it is opened, and in the background when iOS allows.

No sound during a routine

Check Settings › Sounds & haptics in Springy and your iPhone's ring/silent switch. Haptics and on-screen text always work.